About AARP
AARP is a nonprofit, nonpartisan membership organization for people age 50 and over.AARP is dedicated to enhancing quality of life for all as we age. We lead positive social change and deliver value to members through information, advocacy and service.
AARP also provides a wide range of unique benefits, special products, and services for our members.
These benefits include AARP Web site at www.aarp.org, "AARP The Magazine," the monthly "AARP Bulletin," and a Spanish-language newspaper, "AARP VIVA."
More Information on AARP Benefits
Members of AARP receive bimonthly magazine. "AARP Magazine" addresses the needs and concerns of the 50+ population, including the 76 million strong baby boom generation. The magazine covers a broad range of topics, including health, finance and leisure.Members also receive the "AARP Bulletin", published 11 times a year, and packed with news and practical information. The "Bulletin" carries reports about national state legislation and programs affecting older persons. An online version is also available.
"AARP VIVA" is a quarterly Spanish-English newspaper targeting the booming Hispanic community age 50+.
AARP Web site provides online information, services and tools to help people 50+ get the most out of life. AARP's Web site offers information on a broad range of topics, including AARP's public policies, answers to financial planning questions, guidance on health and wellness, tips for coping with difficult life transitions, as well as opportunities to contact government officials, and participate in discussion groups and online courses.
AARP, Colorado Complaints & Reviews - Billing
My Grandmother is a member of AARP. Last night, while visiting she had told me about a bill that she has been getting for $192.00 repeatedly. She has had problems in the past with getting bills for reasons unknown to her, one of them was for $37.00 for dental coverage that she did not have. My grandmother is 94 years old, but she is still very much “with it” and pays her bills on time each month. I called customer service with her last night and no one can give me any reason as to why she owes this money?! The customer service rep (Amber) went back to 2009 when she thinks there were a few missed payments. Amber said that she would have the billing department send out a statement for 2009 and 2010 to show where the missed payments were. Now I get to go to my grandma’s bank to get her statements from 2 years ago and compare this for her since your company doesn’t have its shit together enough! Excuse my language, but I am getting to the point where I think your company is trying to rip of my 92 year old grandma. A: If you are going to bill ANYONE you better make damn sure you state exactly what it’s for. B: You should make damn sure your customer service reps know what it’s for. C: Don’t bill for issues that were 2 years ago! What kind of company takes 2 years to notice billing issue? What kind of company sends a bill, doesn’t explain why, and expects people to “just pay it”? How many old people are you taking advantage of?Also my grandmother said that when she was having a billing issue in the past with the dental coverage, she said that each time someone was supposed to send a letter or a statement….that never happened. One of your reps told her to just pay it so it goes away. If I had known about this she would have never paid it! I want to let you know that my grandmother will not be paying that $192.00 until you explain and SHOW me proof as to why she owes that money. I have instructed her to pay nothing but her monthly premium of $54.00. I expect that I will receive those statements in 2 weeks or some sort of response. If not, than I will assume that you are in fact trying to rip off my grandma and I will find a lawyer.